Services

At iSoftBet, we offer a range of added value services to ensure best-in class partnership: account management, 24/7 customer support, access to regulated markets and advice on compliance & responsible gambling.

Account Management

Our dedicated Account Managers are committed to giving you the very best advice on increasing product performance, improving efficiency of new games releases and tailoring our game content to enhance your commercial results.

24/7 Technical Support

With 24/7 technical support, we ensure our games are available to play at any time.

With strong service level agreements, we handle ongoing operational needs in a timely manner, focusing on game stability and platform resilience.

Compliance & Regulation

We’re committed to ethical and responsible practices to deliver a safe consumer experience that protects our gambling audience from the potential negative consequences of its activity.

We have developed:

  • Compliance widgets and responsible gaming features for specific markets and operators.
  • Over 18 implementation solutions for Prevention of underage gambling.
  • Safety measures against AML and criminal activities.
  • Responsible creation and production of advertising, marketing content.

Regulated Markets

We are licensed and approved to distribute content in 20 regulated markets: Greece, UK, Germany, Denmark, Portugal, Italy, Spain, Latvia, Lithuania, Estonia, Czech Republic, Croatia, Colombia, Bulgaria, Malta, Romania, Sweden , Switzerland, Gibraltar and Hungary.

We enable both operators and game partners to capitalise on many new and exciting ventures by constantly exploring new markets that are regulating or looking to regulate.

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